FAQ'S

Yes, you can store a vehicle inside a unit. For vehicles that might leak fluids, we ask that you put down a catch pan, so the concrete does not get stained.

Electricity is not provided. The driveways are well lit at night. If you need light inside the unit, we recommend rechargeable LED lights. Many units, but not all, have steel walls and a magnetic backed led light can stick to the walls and provide light.

The gate access hours are 6am to 10pm every day of the year.

Yes, you can do a transfer to a larger or smaller unit and we can prorate you out of the one unit and into the other unit, so you won't lose any funds. To get the proration, we ask that you complete the transfer within 48 hours. Alternatively, you can rent the new unit and give notice to quit on the old unit. This way you can have more time to complete the move, however, there would be no transfer of prorated funds and you'd essentially be paying for both units until the old rental contract terminates.

You may not store any items that are explosive, flammable, odorous, hazardous, corrosive, perishable or alive. These items can include food, drinks, fireworks, propane tanks, chemicals, animals, plants, etc. If you think you have an item that is prohibited but are unsure, please contact the office for clarification.

We get this question a lot and the answer is both. Customers will sign a month to month contract and the minimum rental period is one month.

All contracts are month to month. Therefore, the minimum rental period is one month.

No, the renewal date is specified on the contract and is typcally the same day every month and each rental period is one month. Therefore, rent will not be prorated.

Locks are not provided. You can bring one of your own or purchase one at the store at 3026 Nelson Rd. Any standard padlock will work, however, we recommend the disc or circular style lock.

The rental contract will automatically renew each month unless a written notice to terminate is provided no less than 5 days prior to the end of the current month.

The easiest option is to go on autopay and have either a credit/debit card or checking account debited each month on the due date. Alternatively, you can pay online at "Pay My Bill" tab or through your Uhaul account. Of course, you can also mail checks or money orders, put them in the drop boxes at each facility or stop by the main office at 3026 Nelson Rd. Cash payments are only accepted at the 3026 Nelson Rd office during regular business hours.

No, you can add insurance, but it's not required.

There are four choices of Safestor coverage we offer to our storage customers.

Coverage Amount Monthly Premium
INSURANCE $1,000 $8.95
INSURANCE $5,000 $11.95
INSURANCE $10,000 $21.95
INSURANCE $20,000 $40.95